1. Scope
This policy explains how Lexentra Atelier handles information provided through this website, catalog inquiries, and learner communications.
2. Information you provide
When you contact us, we may receive your name, email address, phone number, message, selected learning interests, and any scheduling details you choose to share. We ask you not to send sensitive personal information through ordinary contact forms.
3. How information is used
We use submitted information to respond to inquiries, recommend relevant learning paths, provide requested services, maintain business records, and improve the clarity of our communications. We do not sell contact information.
4. Local storage and cookies
The site uses browser local storage to remember theme preference, cookie consent, followed catalog items, and cart quantities. These values remain in your browser and can be removed through browser settings. Essential server or security cookies may be used if hosting infrastructure requires them.
5. Retention and security
We retain business correspondence only for as long as reasonably needed for the purpose it was collected, legal obligations, or dispute resolution. We use reasonable administrative and technical safeguards, while recognizing that no internet transmission can be guaranteed completely secure.
6. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, or a copy of personal information we hold. You may also object to non-essential communications. Contact [email protected] to make a request; we may need to verify your identity.
7. Children and third parties
Our services are intended for adults and are not knowingly directed to children. We may use carefully selected hosting, email, or form-processing providers that process information only to support our business instructions.
8. Updates and contact
We may revise this policy when practices or legal requirements change and will publish the updated date here. Questions can be sent to [email protected] or +1 (212) 555-0186.